In this document (hereinafter referred to as ” Terms and Conditions“) the following definitions have the meaning as described below and shall be used all along this document with a capital letter:
” Website” means and refers to WriteBestEssay.com.
” Customer” means and refers to a person (individual) submitting an Order to the Website.
” Company” means and refers to Webdolphin LTD, a company registered under the laws of the United Kingdom, address: 27 Old Gloucester Street, London, WC1N 3AX, United Kingdom. Company No: 11436636, operating by itself or through its authorized partner or affiliate website.
“Sample” refers to a sample document (essay, research, project paper, etc.) in electronic form that is drafted and delivered to the Customer in accordance with his/her Order instructions.
“Services” refer to writing, editing, proofreading, and other services, purchased by the Customer through the Order form on the Website.
“Support Team” is a team of the Company‘s or the Company affiliated entity‘s staff members designated to provide technical and informational support to the Customer with the aim of the most efficient completion of an Order.
“Sales Team” is a team of the Company‘s or the Company affiliated entity‘s staff members designated to acquaint the Customer with the Company‘s rules and policies and whose main purpose is assisting the Customer with the order placement.
” Order” means a written document of a standard electronic form that is filled in and submitted online by the Customer to the Website for the purpose of obtaining a Sample. The Order specifies the scope of work and other requirements of the Customer regarding the Sample project.
“Expert” (or “Writer”) means and refers to a person hired by the Company on a freelance basis to complete and deliver the Sample.
Information We Collect and Use
When a person visits the Website, we automatically collect and store standard information, such as IP address, browser type, access time, etc. This information is gathered for internal Company use only. An IP address is used to generate aggregate statistics of website exploitation. Browser type and access time are needed to improve the quality of the content and increase the effectiveness of our Support Team. We do not collect any personal information (e.g. name, e-mail address, or phone number) unless a person is in restricted areas requiring such authentication or initiates contact with the representatives of the Company via phone or email, or provides personal information to the Company during contact with its representative via phone, email, internal messaging section or live chat.
Personal and Billing Information that You Provide
We collect and store personal information, such as name, e-mail address, phone number, and billing address, provided via the registration form, as well as during direct communication of a person with a representative of the Company via phone, live chat, or email before or after the registration process. Your personal information is collected and securely stored in our database for internal Company use only. You are required to give only valid information, which will be used to check your identity or verify your payment. Certain fields on the registration page, which are not marked with an asterisk (*), are optional. Alternative phone numbers and/or e-mail addresses are needed for our efficient cooperation only.
The Company may use your email address to send any updates regarding these particular Terms and Conditions and other policies, agreements, and other documents that regulate the use of the Website. By providing your contact information, such as email address and phone number, you give the Company the right to contact you to clarify the details of your order, verify your payment as well as initiate contact with promotional purposes. You may unsubscribe from promotional emails by following the instructions in the emails you receive from the Company.
The Company may request you to provide additional information aside from the information required in registration and order forms, in order to verify your identity or payment, received for your order. In case you refuse to provide such information, the Company may refuse to process and complete your Order.
If you fill in the billing information on the Website, your billing details will be received by the payment processor and used accordingly to process your payment. The Company representatives do not have access to your credit card information, it is received by the secure payment processor and used ONLY to process the authorized payment for your current order.
We do not share any of the personal information you provide with any third parties without your permission, received in written form. This regulation does not apply to personal and/or identifying information, provided in instructions necessary for completing your Order and/or additional materials and files (see subsection “Order Instructions and Additional Materials”).
You can remove your name and phone number from the Company‘s database by making corresponding changes in your profile.
Order Instructions and Additional Materials
To assure proper completion of the Order, we share the instructions, provided in the Order form, and additional information, materials, and files, uploaded to the Website or communicated to the Company through the email address or internal messaging system (“Instructions”), with the third party, namely the executive(s) of your Order. The Company can make changes to the Instructions in the Order to remove any personal and/or identifying information; however, we cannot guarantee that all of such information will be removed. We encourage you to remove any personal or identifying information from Instructions prior to submitting them to the Company if you wish to keep that information confidential. By providing Instructions with personal or identifying information you agree to hold the Company harmless from any damage, inflicted by misuse of this information by the executive(s) of your Order.
Security of the Information
The Company has undertaken special security measures in order to securely store the information and protect users against the loss, possible misuse, or alteration of information we have collected from you. Registered users can request information update or change if any inaccuracy or mistakes are found in users‘ profiles.